When making personal contact in the field, code officers should do what?

Offering written information about codes and ordinances is a best practice for code officers when making personal contact in the field. This approach serves multiple purposes. First, it provides clear and tangible guidance to violators regarding the specific codes or ordinances relevant to the situation at hand. It ensures that the individual understands not only the nature of their violation but also the steps required for compliance.

Furthermore, written information can be referred to later, allowing the violator to have a resource they can consult as they work toward remedying the issue. It promotes transparency and education, fostering a cooperative rather than confrontational atmosphere, which is crucial in building rapport and effectively resolving code violations.

By providing clear and accessible information, code officers can help ensure that interactions are constructive and that violators have the necessary tools to bring themselves into compliance, ultimately enhancing community standards.